Snapchat Safety Advice

Dear Parents and Carers,

Many young people use Snapchat to communicate with their friends as they believe that the ‘send, view and delete’ is a safe and secure way of keeping in contact with their peers.

Last month Snapchat released an upgrade to the App called Snap Map. This enables people to identify exactly where their friends are, this is down to the specific room in a specific building. It is also possible to zoom in on the map and identify the exact address where someone is at that point in time.  This feature is designed to be accessible only to people you’ve identified as ‘friends’. However, members can add people they have never met to be their friends and therefore there is scope for people you don’t know to find out exactly where you are and track your movements.

The BBC released this report on June 23rd which outlines some of the concerns for child safety.

It is possible to change the settings on snapchat to ‘ghost mode’ which disables this feature. This link demonstrates how to disable the feature

If you are unable to access the above link – here are the guidelines on how to turn the feature off.

A user has three options in relation to sharing their location: All your friends, Select friends, or Only me. Choosing “Only me” activates what Snapchat calls “Ghost Mode.” This makes your avatar disappear from others’ maps; you can see others but they can’t see you, but remember, Snapchat can still track your location. To turn off location data altogether, you’ll need to visit your phone’s settings where you can scroll down to Snapchat, click on “location,” and choose to never share.

This information is being shared with all pupils and students at Wigston Academy and Wigston College by their tutors in the next few days, however I would encourage you to talk to your son or daughter about their settings on all of their social media accounts, especially Snap Map.

Further advice for parents about Snapchat can be found at